{"id":468,"date":"2021-12-06T15:01:39","date_gmt":"2021-12-06T15:01:39","guid":{"rendered":"https:\/\/testerwork.com\/?p=468"},"modified":"2021-12-06T15:08:32","modified_gmt":"2021-12-06T15:08:32","slug":"be-a-user-first","status":"publish","type":"post","link":"https:\/\/testerwork.com\/be-a-user-first\/","title":{"rendered":"Be a User first; then a Tester"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]Yogesh is a software quality professional with 14+ years of software testing experience, a passionate blogger, scrum master, and kanban advocate, from Pune, India. You can find out more about his testing experience on his blog, QA-QC Arena<\/a>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text][\/vc_column_text][vc_column_text]\"\"<\/span><\/p>\n

Why it’s important to be a User first; then a Tester<\/b><\/p>\n

 <\/p>\n

In this blog post, I would like to share some of my experiences and bugs I found in various apps while I was simply using them for my personal interest.<\/p>\n

YouTube Studio \u2013 Sorting<\/strong>
\nRecently; I was using the YouTube Studio app on my Android-based smartphone. In YouTube Studio, I was accessing various modules (not in any specific order), such as Dashboard, Videos, Playlists, Comments, Analytics, etc. While accessing the Videos section, I did use available sorting options such as Most recent, Most viewed. With Most viewed sorting options, I observed something strange. All Videos \u2013 Most viewed sorting wasn\u2019t working appropriately.<\/p>\n

 <\/p>\n

\"\" I did try multiple things (clearing cache, clearing data, re-login) and was able to reproduce the Bug. Then I reported this Bug on YouTube Studio\u2019s Twitter handle and Facebook page. They actually replied and asked if this issue was happening on other devices too, and they suggested that I reinstall the app. I did just that and after reinstalling the app, I was able to reproduce the Bug. Believe me, I was not testing this app, I was just using it, so I simply stumbled upon this bug without any intention of finding issues.<\/p>\n

Below are a few more experiences from the past, where I found similar errors while using apps:<\/p>\n

Facebook App \u2013 Synchronization<\/strong>
\nFacebook Mobile App (Android version \u2013 137.0.0.24.91) and Web were not in sync.<\/p>\n

Facebook App \u2013 Facebook Memories<\/strong>
\nAfter sharing the memory, No. of Years Ago value & original Album Date & Time were getting displayed incorrectly.<\/p>\n

Facebook App \u2013 Post reaction count<\/strong>
\nPost reaction (Likes, emoticons such as “Haha”) count was getting displayed incorrectly<\/p>\n

\"\"\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \"\"\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\"\"<\/p>\n

 <\/p>\n

There are more such examples with the applications I use daily, but I will conclude the list here.<\/p>\n

In conclusion, as a Software Tester, finding and reporting Bugs is one of the crucial tasks; however, it makes more sense if a Tester can find and report the Bugs which an end-user doesn\u2019t wish to see.
\nI agree none of the above Bugs were Critical or High in nature (for me as a User). But; as a User, I still don\u2019t wish to see them happening.<\/p>\n

In all the above cases, I was using (not testing) the respective apps. That\u2019s why\u2026 Be a User first; then a Tester: as a Software Tester, think of using the Software (of course; in addition to Testing the Software).<\/p>\n

What are your thoughts on this?[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default”…<\/p>\n","protected":false},"author":13,"featured_media":469,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[10],"tags":[11,13,12],"class_list":["post-468","post","type-post","status-publish","format-standard","has-post-thumbnail","category-testing-tips","tag-freelancer","tag-perspective","tag-qatester"],"yoast_head":"\nBe a User first; then a Tester - TesterWork<\/title>\n<meta name=\"description\" content=\"A few examples of bugs I found in various apps while I was simply using them, not trying to test - and why it's important to think like a user.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/testerwork.com\/be-a-user-first\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Be a User first; then a Tester - TesterWork\" \/>\n<meta property=\"og:description\" content=\"A few examples of bugs I found in various apps while I was simply using them, not trying to test - and why it's important to think like a user.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/testerwork.com\/be-a-user-first\/\" \/>\n<meta property=\"og:site_name\" content=\"TesterWork\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-06T15:01:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-06T15:08:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/testerwork.com\/wp-content\/uploads\/2021\/12\/QA-QC-ArenaBe-a-User-first05.png\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"295\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Xavier\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/\"},\"author\":{\"name\":\"Xavier\",\"@id\":\"https:\\\/\\\/testerwork.com\\\/#\\\/schema\\\/person\\\/af4181ff4aeedb1566ad1fbe8285b441\"},\"headline\":\"Be a User first; then a Tester\",\"datePublished\":\"2021-12-06T15:01:39+00:00\",\"dateModified\":\"2021-12-06T15:08:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/\"},\"wordCount\":732,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/testerwork.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/QA-QC-ArenaBe-a-User-first05.png\",\"keywords\":[\"freelancer\",\"perspective\",\"QAtester\"],\"articleSection\":[\"Testing Tips\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/\",\"url\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/\",\"name\":\"Be a User first; then a Tester - TesterWork\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/testerwork.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/testerwork.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/QA-QC-ArenaBe-a-User-first05.png\",\"datePublished\":\"2021-12-06T15:01:39+00:00\",\"dateModified\":\"2021-12-06T15:08:32+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/testerwork.com\\\/#\\\/schema\\\/person\\\/af4181ff4aeedb1566ad1fbe8285b441\"},\"description\":\"A few examples of bugs I found in various apps while I was simply using them, not trying to test - and why it's important to think like a user.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/#primaryimage\",\"url\":\"https:\\\/\\\/testerwork.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/QA-QC-ArenaBe-a-User-first05.png\",\"contentUrl\":\"https:\\\/\\\/testerwork.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/QA-QC-ArenaBe-a-User-first05.png\",\"width\":400,\"height\":295},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/testerwork.com\\\/be-a-user-first\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Improve Your Skills\",\"item\":\"https:\\\/\\\/testerwork.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Be a User first; then a Tester\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/testerwork.com\\\/#website\",\"url\":\"https:\\\/\\\/testerwork.com\\\/\",\"name\":\"TesterWork\",\"description\":\"Earn Money Testing Apps\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/testerwork.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/testerwork.com\\\/#\\\/schema\\\/person\\\/af4181ff4aeedb1566ad1fbe8285b441\",\"name\":\"Xavier\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/75059b6e056d0051ed362b79288bb4d729511ec774e5300a9581dd495347fdc6?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/75059b6e056d0051ed362b79288bb4d729511ec774e5300a9581dd495347fdc6?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/75059b6e056d0051ed362b79288bb4d729511ec774e5300a9581dd495347fdc6?s=96&d=mm&r=g\",\"caption\":\"Xavier\"},\"url\":\"https:\\\/\\\/testerwork.com\\\/author\\\/xavier\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Be a User first; then a Tester - TesterWork","description":"A few examples of bugs I found in various apps while I was simply using them, not trying to test - and why it's important to think like a user.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/testerwork.com\/be-a-user-first\/","og_locale":"en_US","og_type":"article","og_title":"Be a User first; then a Tester - TesterWork","og_description":"A few examples of bugs I found in various apps while I was simply using them, not trying to test - and why it's important to think like a user.","og_url":"https:\/\/testerwork.com\/be-a-user-first\/","og_site_name":"TesterWork","article_published_time":"2021-12-06T15:01:39+00:00","article_modified_time":"2021-12-06T15:08:32+00:00","og_image":[{"width":400,"height":295,"url":"https:\/\/testerwork.com\/wp-content\/uploads\/2021\/12\/QA-QC-ArenaBe-a-User-first05.png","type":"image\/png"}],"author":"Xavier","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/testerwork.com\/be-a-user-first\/#article","isPartOf":{"@id":"https:\/\/testerwork.com\/be-a-user-first\/"},"author":{"name":"Xavier","@id":"https:\/\/testerwork.com\/#\/schema\/person\/af4181ff4aeedb1566ad1fbe8285b441"},"headline":"Be a User first; then a Tester","datePublished":"2021-12-06T15:01:39+00:00","dateModified":"2021-12-06T15:08:32+00:00","mainEntityOfPage":{"@id":"https:\/\/testerwork.com\/be-a-user-first\/"},"wordCount":732,"commentCount":0,"image":{"@id":"https:\/\/testerwork.com\/be-a-user-first\/#primaryimage"},"thumbnailUrl":"https:\/\/testerwork.com\/wp-content\/uploads\/2021\/12\/QA-QC-ArenaBe-a-User-first05.png","keywords":["freelancer","perspective","QAtester"],"articleSection":["Testing Tips"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/testerwork.com\/be-a-user-first\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/testerwork.com\/be-a-user-first\/","url":"https:\/\/testerwork.com\/be-a-user-first\/","name":"Be a User first; then a Tester - TesterWork","isPartOf":{"@id":"https:\/\/testerwork.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/testerwork.com\/be-a-user-first\/#primaryimage"},"image":{"@id":"https:\/\/testerwork.com\/be-a-user-first\/#primaryimage"},"thumbnailUrl":"https:\/\/testerwork.com\/wp-content\/uploads\/2021\/12\/QA-QC-ArenaBe-a-User-first05.png","datePublished":"2021-12-06T15:01:39+00:00","dateModified":"2021-12-06T15:08:32+00:00","author":{"@id":"https:\/\/testerwork.com\/#\/schema\/person\/af4181ff4aeedb1566ad1fbe8285b441"},"description":"A few examples of bugs I found in various apps while I was simply using them, not trying to test - and why it's important to think like a user.","breadcrumb":{"@id":"https:\/\/testerwork.com\/be-a-user-first\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/testerwork.com\/be-a-user-first\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/testerwork.com\/be-a-user-first\/#primaryimage","url":"https:\/\/testerwork.com\/wp-content\/uploads\/2021\/12\/QA-QC-ArenaBe-a-User-first05.png","contentUrl":"https:\/\/testerwork.com\/wp-content\/uploads\/2021\/12\/QA-QC-ArenaBe-a-User-first05.png","width":400,"height":295},{"@type":"BreadcrumbList","@id":"https:\/\/testerwork.com\/be-a-user-first\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Improve Your Skills","item":"https:\/\/testerwork.com\/"},{"@type":"ListItem","position":2,"name":"Be a User first; then a Tester"}]},{"@type":"WebSite","@id":"https:\/\/testerwork.com\/#website","url":"https:\/\/testerwork.com\/","name":"TesterWork","description":"Earn Money Testing Apps","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/testerwork.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/testerwork.com\/#\/schema\/person\/af4181ff4aeedb1566ad1fbe8285b441","name":"Xavier","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/75059b6e056d0051ed362b79288bb4d729511ec774e5300a9581dd495347fdc6?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/75059b6e056d0051ed362b79288bb4d729511ec774e5300a9581dd495347fdc6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/75059b6e056d0051ed362b79288bb4d729511ec774e5300a9581dd495347fdc6?s=96&d=mm&r=g","caption":"Xavier"},"url":"https:\/\/testerwork.com\/author\/xavier\/"}]}},"_links":{"self":[{"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/posts\/468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/comments?post=468"}],"version-history":[{"count":0,"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/posts\/468\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/media\/469"}],"wp:attachment":[{"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/media?parent=468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/categories?post=468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testerwork.com\/wp-json\/wp\/v2\/tags?post=468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}